privacy policy

Privacy Policy

We promise to protect your privacy.

Control of personal data. You have the right to view the data we have collected, request portability and correction, withdraw consent for future use, deny consent to sharing or request total deletion at any time.
No discrimination. You have the right to non-discriminatory treatment, whether or not you consent to the processing of your data.
Protecting your privacy and choices. If you believe we have failed to meet our commitments in any way, you have the right to lodge a complaint with a data protection authority in your geographic area.

The term "EOS" refers collectively to Evolution of systems.

If you are registered to our content with your email address, you can exercise your privacy rights by contacting us directly at privacy@evolutionofsystems.com. We use your registered email address to verify your identity.

Website visits and interactions with online content

We collect your data when you search for information, order products, request downloads of content, register for events or demos or share your feedback. Collecting data allows us to fulfill your requests, communicate with you and better understand your interests. It also allows us to improve the experience offered online, products and services and to find other interested users.

Data Types

When you visit our websites or online services, we collect a history of the content you have viewed.
When you register for our events or request content (e.g., newsletters or white papers), we collect your contact information, including your name, email address, phone number, mailing address, and company affiliations.
When you order products, we collect your contact information, including your name, email address, phone number, mailing address, and business affiliations.
When you share your opinions through our online services, we collect your feedback, your email address and associated technical data.
When you interact with any of our forms or any chatbots on our website, we collect your messages, including the personal data entered in the messages, such as your name and email address (if specified), along with the web page you are on.
When you interact with our emails (e.g., open, click, unsubscribe, add additional recipients), we collect information about your interactions.

Data processing methods

We use content history to understand your experience, improve and personalize our content.
If you give your consent, we reserve the right to use your content viewing history to send you personalized communications (e.g., email recommendations).

We use your inquiry history and contact information to communicate with you about your inquiries and to identify other people and organizations who may be interested in our products and services.
If you give your consent, we reserve the right to use your request history and contact details to send you personalized communications (e.g., email recommendations).

We use your order history and requested services to communicate with you about your orders or requested services, to send you the items you order, and to identify other people and organizations who may be interested in our products and services.
If you give your consent, we reserve the right to use your order history and contact details to send you personalized communications (e.g., email recommendations).

We use this data to improve our products and services.
We use this data to improve our products and services and to support our customer service. We also use your contact information to communicate with you about your inquiries. This information is retained for record-keeping purposes and to support customer service, as well as to continue conversations with the chatbot in the event of future contact.
We use email interaction data to improve communications with you and other users and to research potential customers.

Legal basis for processing

We process your content viewing history based on our legitimate interest in creating and improving content.
The processing of your content viewing history for the purpose of sending personalized communications occurs exclusively on the basis of your consent.

Your contact details are processed with your consent or on the basis of our legitimate interest in identifying potential customers for our products and services.
The processing of this information for the purpose of personalising our communications with you is done exclusively on the basis of your consent.

Your contact details are processed with your consent in the context of a contract with you (for example, for the purchase of a product) or on the basis of our legitimate interest in identifying potential customers for our products and services.
The processing of this information for the purpose of personalising our communications with you is done exclusively on the basis of your consent.

The collection of feedback information is based solely on your consent.
The collection of messages via the chatbot or forms is based solely on your consent. Your personal data is processed with your consent or on the basis of a legitimate interest related to the nature of the processing activity. Where the basis of the processing is a legitimate interest, the purpose is to provide the chatbot services and find potential customers for our products and services (as permitted by applicable law).
We process email interaction data based on our legitimate interest in creating and improving content and finding and communicating with potential customers.

Data Sharing

We will never share your data with third parties for marketing and advertising purposes.
We may share your inquiries and contact information with business partners so they can communicate with you about relevant products or services.
We may share your email address and phone number ONLY with Google to evaluate the effectiveness of our Internet advertising.
We share your contact information ONLY with identity integration providers, such as 6Sense or Leadspace, to obtain additional details (e.g., title, associated industries).
We share your contact information with shipping or logistics providers to fulfill your requests.
If the chatbot platforms are supported by third-party providers such as Drift or Hey Oliver, these providers collect and process information, including your personal data, if specified, as part of providing the chatbot services. The providers process your personal data as data processors and in accordance with our instructions.

Website visits and interactions with online content

We collect your data from publicly or commercially available sources, such as attendance at events we sponsor, internet searches, and data integration services. This helps us communicate with you more effectively and find other users interested in our products and services.

Data Types

If you attend an event we sponsor, we collect information about you from the event organizer, such as your name, email address, business affiliations, telephone number, and mailing or billing address.

We collect certain personal data from publicly available sources (e.g., the Internet) to identify people and organizations that may be interested in our products and services. The personal data collected includes names, titles, areas of employment, publication or funding history, mentions of EOS technology, and contact information including email, phone numbers, associated organizations or partnerships.
We collect identity integration data from third-party sources, such as name, email, title, company, related industries, and social media handles.

Data processing methods

We use this data to communicate with you and to identify other people and organizations who may be interested in our products and services.
If you give your consent, we reserve the right to use this information to send you personalized communications (e.g., email recommendations).

We use this data to analyze the market for our products and to communicate with potential customers or partners.

This data is combined with other information about you to improve the effectiveness of communications to you and other users, including by personalizing the content displayed or making recommendations.

Legal basis for processing

We process this data on the basis of our legitimate interest in seeking and communicating with potential customers.
This data is processed on the basis of our legitimate interest in market research and in finding and communicating with potential customers.
We process this data on the basis of our legitimate interest in seeking and communicating with potential customers.

Data Sharing

We may share this information with business partners so they can communicate with you about relevant products or services.
We also share them with identity integration service providers, such as 6Sense or Leadspace, to obtain further details (e.g. title, associated industries).

We may share this information with business partners so they can communicate with you about relevant products or services.
We may share your email address and phone number ONLY with Google to evaluate the effectiveness of our Internet advertising.
We share your contact information ONLY with identity integration providers, such as 6Sense or Leadspace, to obtain additional details (e.g., title, associated industries).

EOS does not use, sell or share "sensitive personal data" under applicable European Union law.

Research and development of autonomous vehicles (AV) and artificial intelligence (AI)

VA and AI technologies require access to large volumes of high-quality data to learn to perceive, classify and navigate people, objects and environments. We collect public imagery and other data via sensors on EOS or partner vehicles and in clearly accessible public spaces, as well as datasets collected by third parties, to improve the safety and reliability of our VA and AI models. This data is never combined with other products or services.

Data Types

Public images, audio-video sequences, public surveillance data (e.g. lidar/data) around EOS or partner vehicles, Public images and audio-video sequences in clearly accessible locations, Publicly available or appropriately licensed datasets containing images, audio-video sequences or text relating to persons, voices or other personal data or scenes.

Data processing methods

We use this data to train VA and AI models so that they perform safely and reliably, such as to accurately classify or generate images, audio, video, or text, or to navigate public roads or other spaces. This data is used solely for the purposes of our VA and AI projects and is not used or linked to personal data for other products and services.

Legal basis for processing

We process this data on the basis of our legitimate interest in developing safe and reliable VA and AI models.

Data Sharing

We sometimes share this data with third-party vendors that support our technology or with business partners who collaborate on the development of VA and AI technologies. We require all recipients to strictly comply with this Privacy Policy, including restrictions on how personal data is processed, stored, and shared.

Website data

If you visit one of our sites, EOS or its third-party partners may collect information through cookies, web beacons or log file information. See our Cookie Policy for more details.

Data retention

We retain personal data of users for the duration of the relationship with them (e.g.: emails, site visits, logins or participation in events). Company and customer data are deleted if there have been no interactions for more than five years.

Public data is retained for as long as necessary in relation to VA and AI projects. Members of the public who wish to exercise their privacy rights may write directly to privacy@evolutionofsystems.com

However, you can exercise your right to cancellation at any time. Contact us directly at privacy@evolutionofsystems.com

Data retention

If you have any questions, would like to contact an EOS Data Protection Officer, or are an authorized representative making a request on behalf of a consumer, please contact the Data Privacy Team.